Custom Geocaching Button Badge FAQ
I.B. Geocaching Supplies
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[Custom Buttons FAQ]

Here you will find the answers to some Frequently Asked Questions about making your own custom buttons.

I am interested in getting some custom buttons/magnets/key chains made; what do I need to do?
The first step is to decide what size item you would like to have and then set up the artwork for it. An existing logo/design that you have can be used, or for a small fee the artwork can be developed for you. Even if you have a pre-made logo, some reworking may be necessary if it is not formatted for a round canvas. After the the artwork has been put in the button template an image of how it looks will be sent to you for approval. You can relate any changes you would like (such as font, allignment, colours, etc.), and after adjustments are made a new picture will be sent for review. Once you are happy with the design and approve the artwork, you will be invoiced and production will begin. When the order is shipped you will receive a notification e-mail with an estimated delivery time.

What sizes are available?
1.25", 1.5", and 2.25" button sizes are available at this time.
[Comparison of Available Button Sizes]
How much will a custom button/magnet/key chain cost?
The cost depends on the size and how many are ordered. You can find tables with the breakdowns on the Custom Designs page.

How long will it take to get custom items made?
The time frame depends on the quantity purchased and the number of other pending orders. For 100 items or less, it usually takes 3 to 5 business days from artwork confirmation to you order being shipped.

Can you put my logo on a button?
Yes, an existing logo can be put on a button. However, since buttons are round and many logos are not, some reworking may be necessary for it fit properly and make effective use of the area available. Any changes will be sent to you for approval before the buttons are made.

What graphics formats do you accept designs in?
Currently the preferred formats for receiving a logo are SVG, AI, or a high quality JPG or GIF.

Can you make a design for me? How much will it cost?
Yes, we offer design services. If you can describe what you are looking for, artwork will be developed and sent to you for approval. We will work with you on revisions until you are happy with the result. That being said, we do not have a professional graphic artist on staff, so complicated or intricate design requests may be beyond our ability to develop. The cost for artwork creation depends on the amount of effort involved, but it is usually under $10.

Do you have examples of buttons you've made?
You can find a gallery of some of the buttons we have made for others here. Some are designs that were developed for the client while others are logos the client provided for production.

What shipping options are available?
Shipments are sent via Canada Post. Canadian orders are sent by regular mail and typically take a week to arrive. International orders of under 100 buttons are usually sent by Canada Post Light Packet, which takes 1.5 to 2 weeks to reach U.S. destinations and 2 to 3 weeks for destinations outside North America. Larger orders are sent by Canada Post Small Packet or parcel services and delivery times are available on the Canada Post website.

What forms of payment do you accept?
Our preferred payment methods are PayPal and Interac e-Transfer. Money orders are also an option for Canadian customers. If you will be choosing the local pickup option, payment in cash at the time of pickup is possible but must be confirmed in advance.

Is local pickup available?
Yes, local pickup to avoid shipping costs can be arranged.

Where are you located?
I.B. Geocaching Supplies is located near Bridgewater in Nova Scotia, Canada. Pick-up of orders in the town of Bridgewater can be arranged with advance notice.

Do you have a question that wasn't covered by the FAQ? Please contact us and let us know what it is.